Greenway Mechanical Services, LLC PRIVACY POLICY

Welcome to Greenway Mechanical Services, LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide through our website, greenwaymechservices.com (the “Site”).

This Privacy Policy explains what information we collect, how we use it, when we may share it, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

When you use our Site, contact us, or schedule service, you may provide information such as:

  • Your name

  • Email address

  • Phone number

  • Billing information

  • Any message or inquiry you submit through our contact form

  • Any other information you voluntarily provide to us

The Site visibly includes a contact form requesting name, email, phone number, and message, and it also allows customers to book services online or by phone.

B. Automatically Collected Information

When you visit the Site, we may automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • General usage data

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

C. Payment Information

If you book a service through greenwaymechservices.com, payment information may be collected and processed by a third-party payment processor or booking platform. We do not store full payment card information on our own servers unless expressly stated.

2. How We Use Your Information

We may use your information to:

  • Provide and manage service reservations and customer service

  • Respond to inquiries and contact form submissions

  • Communicate with you regarding services, changes in bookings, confirmations, and support

  • Process transactions

  • Improve our website, products, and services

  • Maintain business records

  • Detect, prevent, or address fraud, abuse, or technical issues

  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our website, process payments, manage service bookings, host greenwaymechservices.com, or provide business services

  • Legal Compliance: When required by law, subpoena, court order, or legal process

  • Business Protection: To protect our rights, property, safety, or the rights, property, or safety of others

  • Business Transfers: In connection with a merger, sale, transfer, or restructuring of all or part of our business

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve Site functionality.

Cookies may help us:

  • Remember user preferences

  • Understand how visitors use the Site

  • Improve performance and usability

You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Third-Party Services and Links

Greenwaymechservices.com may contain links to third-party websites or services, including social media platforms such as Facebook. The Site currently links to a Facebook page.

We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing any information.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • fulfill the purposes described in this Privacy Policy,

  • provide services to you,

  • comply with legal, tax, accounting, or recordkeeping obligations,

  • and resolve disputes or enforce our agreements.

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • request access to the personal information we hold about you,

  • request correction of inaccurate information,

  • request deletion of your information, subject to legal exceptions,

  • opt out of certain communications.

To make a privacy-related request, please contact us using the contact information below.

9. Children’s Privacy

Greenwaymechservices.com is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10. Tennessee and U.S. Users

Greenwaymechservices.com serves customers in middle Tennessee and surrounding areas. If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Effective Date” above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Greenway Mechanical Services, LLC

Website: greenwaymechservices.com

Phone: 615-285-8333

You may also contact us through the contact form on our website